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Memories of Mail Order
Many people have fond and vivid memories of mail-order
catalogues.
Some remember the modest clothing, fabric, or other items their families
ordered.
Just about everyone remembers the expensive and glamorous things, such as
gowns,
dining sets, fancy dolls, and bicycles, that they wished they could order
but
could not afford. Mail-order catalogues brought a world of goods into the
homes
of Canadians in even the remotest regions and created many dreams from
coast
to coast.
Select a title to see and hear memories of catalogue orders, real and
wished
for. Images from historic catalogues and photographs accompany each
excerpt.
A City Full of Stores
I Would Furnish a House
The Eaton Beauty
The Maytag Washer (text only; no audio)
My Little Red Dress (text only; no audio)
[Listen to all of the
memories (2.8 Mb)]
Mail Us Your Memories
Do you have memories of ordering through mail-order catalogues that you'd
like
to share? We'll include a selection of the responses in this section of
the virtual
exhibition, (some may be shortened). Please take a few moments to download
this form and mail us your memories to the Canadian Postal
Museum-Canadian
Museum of Civilization. Include a photograph of an object purchased
from
a catalogue, if you have one. The sender must own copyright of the photo
for
which he or she will be credited. By submitting your stories you are
acknowledging
that you are granting the Museum permission to use all or part of the
material
on our web site. Please indicate whether or not you want the photos
returned.
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A City Full of Stores
by E. Comstock
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"Ten or twelve pages were
glossy, displaying the more expensive dresses, coats, hats, suits, and
dolls in full, glorious colour." This glossy full-colour page from the
Eaton's Fall-and-Winter 1918-19 catalogue featured several pricey items.
The two coats were made of wool and the three dresses of wool, poplin,
and taffeta.
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"The hardware 'store'
displayed
tools such as hammers, saws, and clamps, as well as harnesses, black
and shiny on chunky Clydesdale horses with fat, feathery feet." The leather
Western Prairie Team Breeching Set included everything a farmer needed
to harness a pair of horses for work in the fields. The set included
bridles, lines, martingales and breast straps, traces, hames, bellybacks,
back pads, breeching, and spreadchain.
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"The furniture 'store' had
bedroom suites with waterfalltop dressers, all matching. For an elegant
look in the dining room, we could purchase a huge pedestal table with
a buffet, a china cabinet, and six matching chairs - five ordinary ones
and the "daddy" one with arms ." The solid-oak, nine-piece dining sets
on this page included a pedestal table with leaf, buffet, china cabinet,
five dining chairs, and a dining armchair.
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[Listen to
audio (1.0 Mb)]
Catalogues aren't the big deal they used to be when I was a
kid.
The Eaton's catalogue usually arrived in early fall and was good
for
the entire year. Most of the pages were printed black and white on
unglazed paper,
but ten or twelve pages were glossy, displaying the more expensive
dresses, coats,
hats, suits, and dolls in full, glorious colour. It was like having a city
full
of stores right in our own home.
The hardware "store" displayed tools such as hammers, saws,
and
clamps, as well as harnesses, black and shiny on chunky Clydesdale horses
with
fat, feathery feet. The ladders, paint and brushes, rakes, hoes, and slim
garden
cultivators made our old tools, with their haywire patches and silvery
handles,
look positively archaic.
The furniture "store" had bedroom suites with waterfalltop
dressers,
all matching. For an elegant look in the dining room, we could purchase a
huge
pedestal table with a buffet, a china cabinet, and six matching chairs
five ordinary ones and the "daddy" one with arms …
Memory, ca 1930, from Aunt Mary in the Granary and Other Prairie
Stories,
Calgary: Fifth House, 2000, pp. 130-131.
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I Would Furnish a House
by Manon Guilbert
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"I would cut out everything
I needed to 'furnish' a house, which was usually a shoe box but sometimes
a large piece of paper. I would arrange rooms such as a living room with
the coffee table, lamps, carpet and a woman, a man and babies cut out
from the Sears Catalog." In 1936, a child making a dollhouse out of
pictures
from the catalogue could have used one of these chesterfield sets, made
up of a chesterfield, armchair, and button back chair.
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"I would cut out everything
I needed to 'furnish' a house, which was usually a shoe box but sometimes
a large piece of paper. I would arrange rooms such as a living room with
the coffee table, lamps, carpet and a woman, a man, and babies cut out
from the Sears Catalog." In 1948, a child could have cut these pictures
out of the catalogue to furnish a dollhouse. Had they chosen the
three-piece
Chesterfield Ensemble, their living room would have been furnished with
a chesterfield, a wingback chair, and a plain-back chair. The Davenport
Suite included a davenport (a sofa that converted into a bed), an armchair
and a lounge chair.
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"I would cut out everything
I needed to 'furnish' a house, which was usually a shoe box but sometimes
a large piece of paper. I would arrange rooms such as a living room with
the coffee table, lamps, carpet and a woman, a man, and babies cut out
from the Sears Catalog." In 1967, a child furnishing a dollhouse with
pictures from the catalogue could have chosen this apartment-sized sofa,
armchair, coffee table, and lamp.
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[Listen to
audio (765 Kb)]
I remember "when I was young," maybe 6 or 7 years old, being
at
my grandparents' house in Pointe-du-Lac, Quebec. I would look at all the
images
from the Sears catalogs and the adults would let me cut from the older
issues.
I would cut out everything I needed to "furnish" a house, which
was
usually a shoe box but sometimes a large piece of paper. I would arrange
rooms
such as a living room with the coffee table, lamps, carpet, and a woman, a
man,
and babies cut out from the Sears Catalogue. I could do all the rooms in a
house.
I played that way for hours on end and invented all my stories based on
what
I had cut and placed.
Memory, ca 1960
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The Eaton Beauty
by E. Comstock
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"My sister and I had nearly
worn out the Eaton's catalogue. It contained about twelve pages of toys,
and one of the pages was glossy, showing in magnificent colour a host
of dolls, from the little black one with two bumps on her composition
head, where red and white ribbon bows were tied, to the elegant "Eaton
Beauty" that had real hair." This 1926 version of the Eaton Beauty Doll
had a fine bisque head, curly-haired wig, and eyes that opened and closed.
It was jointed at the neck, shoulders, elbows, wrists, hips, and knees,
and it cost $1.50.
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As this full-colour page
shows,
catalogues offered dolls to please every girl. Whether she wanted a doll
with eyes that opened and closed, one that wet its diaper, or one that
could smile and cry, she could have found the doll of her dreams in the
Eaton's Fall-and-Winter 1948-49 Catalogue.
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Throughout the 20th century,
many girls wished for Eaton Beauty Dolls. Between 1900 and 1999, many
different models were offered in the Eaton's catalogues. This one, named
Susie, was available in 1940. The red ribbon across her chest shows that
she is indeed an Eaton Beauty Doll.
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"And her dress! It was just
like a princess's gown, with puffy sleeves and ruffles on the full, long
skirt, ruffles that started at the waist and arched down around the hem."
This
Eaton Beauty Doll must be similar to the one so admired by the girl in
this memory. The lavish clothing, jointed bodies, and detailed faces
are some of the features that made Eaton Beauty Dolls so desirable.
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[Listen to
audio (998 Kb)]
My sister and I had nearly worn out the Eaton's
catalogue.
It contained about twelve pages of toys, and one of the pages was glossy,
showing
in magnificent colour a host of dolls, from the little black one with two
bumps
on her composition head, where red and white ribbon bows were tied, to the
elegant
"Eaton Beauty" that had real hair. Not only did she have real
curls
but also real lashes on eyes that shut when she was laid down. She wore a
ruffled
bonnet, lace-trimmed pantaloons, white socks, and black, shiny booties
that could
be taken off and put on again. And her dress! It was just like a
princess's
gown, with puffy sleeves and ruffles on the full, long skirt, ruffles that
started
at the waist and arched down around the hem. The problem was that she cost
nearly
twenty dollars, and we knew very well that she was out of the question.
There
had been no crop for several years and we were broke. But it didn't
cost
anything to dream.
Memory, ca 1930, from Aunt Mary in the Granary and Other Prairie
Stories,
Calgary: Fifth House, 2000, p.125.
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The Maytag Washer
by Ruth Dickson
(Please note that this memory does not have an audio version.)
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"My first Grade four
homework
was an assignment to complete an order form to Eaton's. It was to be
correctly filled out with name and address, item number, colour, size
and page etc. then the total expenditure calculated without mistakes.
I ordered everything I ever wanted and could never hope to own." Eaton's
Spring and Summer 1936 Catalogue (Toronto edition).
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"Our longest held-over mail
order was for a gas-powered washing machine ordered in the fall of 1941.
Unknown to us, the company kept our name on their list and in 1947
delivered
the Maytag machine. It served for many years in Sayward and elsewhere,
thanks to Mail Order." Two models of electric and gas-powered washing
machines were available in the 1948-49 catalogue, one of which was Eaton's
own Acme brand. The Maytag described in this memory was not offered in
the Eaton's catalogue and may have been ordered through the Simpson's
catalogue.
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My family arrived from Scotland in 1927 to live on an isolated farm in
Saskatchewan.
When introduced to Eaton's and Simpson's catalogues my mother
was
horrified. She had been accustomed to shopping in Edinburgh for all our
clothing
needs. "Just imagine everyone eyeing you up and down, wondering
which catalogue
they had seen that dress in and then going home to look up the price! No
thanks!"
Consequently, most of our dresses were made at home by her expert
hands. We
did choose dress material from the many pages of yard goods depicted in
the catalogues.
More than once I overheard someone remark in a puzzled voice that they
could
not remember seeing that outfit in the catalogues, wherever did she get
it?
When I first attended school in Canada, I was annoyed to discover that
my
first grade four homework was an assignment to complete an order form to
Eaton's.
It was to be correctly filled out with name and address, item number,
colour,
size, and page etc., then the total expenditure calculated without
mistakes.
I ordered everything I ever wanted and could never hope to own.
In attending school I did find out that some people held values other
than
I had been taught. In our house, if an item of clothing was not to our
satisfaction,
it was promptly wrapped and returned. I was surprised to learn that some
people
wore a dress to a dance or a jacket to Saturday night in town, before
returning
the items. I learned this when an older friend complained that Saturday
night's
rain had shrunk her jacket and now she could not send it back.
I returned to mail-order shopping when I was married in 1941 and went
to live
in the Sayward Valley (on Vancouver Island). Eaton's and
Simpson's
continued to do their best for their customers during the war years when
all
goods became less available. They substituted frequently with higher
priced items
but gradually that too declined until most orders were barely filled.
Our longest held-over mail order was for a gas-powered washing machine
ordered
in the fall of 1941. Unknown to us, the company kept our name on their
list and
in 1947 delivered the Maytag machine. It served for many years in Sayward
and
elsewhere, thanks to Mail Order.
Memories, 1927 to 1947 (Courtesy Comox Archives and Museum, Comox,
BC)
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My Little Red Dress
by Laura Dunford
(Please note that this memory does not have an audio version.)
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"One year, I won first prize
in the July 1st parade for a little lamb decorated with ribbons and bows
that I entered. I was about 8 years old, and when I came home, the first
thing I did was to look in Eaton's Catalogue. I found a picture of a
little red dress, so off went my money order of $2 along with the order
form. How pleased I was when the package arrived in the mail, and it
was everything I had hoped for." This page shows several dresses that
could have been purchased for less than $2 in 1926, including a red
one.
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"When I was 10 years old and
my sister was almost 12, we were looking in the new Spring catalogue
and wishing for the two-piece suits for young girls. Actually, the ladies'
fashion pages had their version too, which was a three-quarter-length
coat and matching skirt. My brother who was a young school teacher,
overheard
us and asked how much they cost. "Eight dollars a suit," we said. Now
I know, he wasn't making a lot of money then, teaching in a one-room
country school, but he told us to order them, and he would pay for them.
We felt like the two best dressed young girls in our town that year." In
1936, these all-wool "swagger suits" were fashionable for women and girls
in 1936 and cost $7.95 each.
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"For many years Eaton's
Catalogue
was a very important book in Canadian families. My most memorable years
are during the 1920s and 1930s. What excitement there was in the spring
and again in the fall when the new ones arrived! Each member of the family
had favourite pages to turn to first. The boys usually turned to the
building toys or special wearing apparel." The Tinkertoy building set,
cowboy play suit, wagons, balls, and games would have made these pages
popular with boys in 1936.
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"For many years Eaton's
Catalogue
was a very important book in Canadian families. My most memorable years
are during the 1920s and 1930s. What excitement there was in the spring
and again in the fall when the new ones arrived! Each member of the family
had favourite pages to turn to first. The boys usually turned to the
building toys or special wearing apparel." The Tinkertoy building set,
cowboy play suit, wagons, balls, and games would have made these pages
popular with boys in 1936.
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"For many years Eaton's
Catalogue
was a very important book in Canadian families. My most memorable years
are during the 1920s and 1930s. What excitement there was in the spring
and again in the fall when the new ones arrived! Each member of the family
had favourite pages to turn to first. The boys usually turned to the
building toys or special wearing apparel." The Tinkertoy building set,
cowboy play suit, wagons, balls, and games would have made these pages
popular with boys in 1936.
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For many years Eaton's Catalogue was a very important book in Canadian
families.
My most memorable years are during the 1920s and 1930s. What excitement
there
was in the spring and again in the fall when the new ones arrived! Each
member
of the family had favourite pages to turn to first. The boys usually
turned to
the building toys or special wearing apparel. The girls were interested in
dolls
and, of course, pretty dresses.
One year, I won first prize in the July 1st parade for a little lamb
decorated
with ribbons and bows that I entered. I was about 8 years old, and when I
came
home, the first thing I did was to look in Eaton's Catalogue. I found a
picture
of a little red dress, so off went my money order of $2 along with the
order
form. How pleased I was when the package arrived in the mail, and it was
everything
I had hoped for.
When I was 10 years old and my sister was almost 12, we were looking in
the
new Spring catalogue and wishing for the two-piece suits for young girls.
Actually,
the ladies' fashion pages had their version too, which was a
three-quarter-length
coat and matching skirt. My brother who was a young school teacher,
overheard
us and asked how much they cost. "Eight dollars a suit," we
said. Now
I know, he wasn't making a lot of money then, teaching in a one-room
country
school, but he told us to order them, and he would pay for them. We felt
like
the two best dressed young girls in our town that year.
This is a very special memory in my life because when the war broke out
my
dear brother put his teaching job on hold in 1939 to serve his country.
Then,
like many other young men, he made the supreme sacrifice. Killed in
action, 1944!
Getting back to country school teachers, the Eaton's Catalogue was also
important
to them. When the Christmas concerts took place, each child received a
little
gift from Santa. It was handy for the teachers to make out a list of names
and
ages, and amount to be spent. This then was sent to Eaton's where Santa's
elves
did the shopping, wrapping and tagging.
Eaton's Catalogue, then, was like going to a "Shopping Mall,"
or
the "Internet" of today, with the convenience of shopping from
home.
The old catalogues were recycled too. Children loved to cut out pictures
for
fun, or school projects. My sister and I and our friends made cut out
dolls with
changes of dresses for the girls and suitable clothes for boys. Then what
was
left of it, went to the "outhouse," its last recycling
destination!!
Dear old "Eaton's Catalogue," you served Canadians so faithfully
for
many generations and left us with so many memories of the good old
days.
Memories, ca 1920-40. (Courtesy Comox Archives and Museum, Comox,
BC)
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